Do I have to sign a long-term contract? No. TravelOffice is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month. If you cancel, you simply pay for the current month, but you will not be billed again. |
Do you offer discounts for paying annually? Sure. If you pay annually, in advance, we offer a 5% discount (on the Premium and Max plans only). If you cancel, we will refund you for the remaining months (after the month of cancellation) by cheque. |
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Can I change my plans at any time? Yes, absolutely. Just send us an e-mail and we'll switch your account plan. |
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Can you create branch accounts? Certainly. Additional branch accounts can be created and all monitored centrally from the back-office. Each additional branch accounts is only $59 per month. |
If I'm located outside Canada, how will I be charged? Simple. We will charge your credit card in Canadian dollars for the amount of the plan selected. Your credit card company will automatically convert the amount to your local currency based on their exchange rates; therefore you will pay the equivalent in your local currency. |
What forms of payment do you accept? We currently accept Visa, MasterCard, and American Express for monthly payments. For those paying annually, we also accept payments by cheque. |